SteuerGo FAQs

How does the online submission with identification work?

With online submission with identification, SteuerGo digitally signs your tax return on your behalf.

The electronic document is transmitted directly to the tax authorities via a secure internet channel and processed as a legally valid tax return. This is also the usual procedure when tax advisors submit their clients' tax returns to the tax office.

For security reasons, you must digitally identify yourself to use this submission option to prevent misuse. Identification is legally required under section 87d of the Fiscal Code.

Identification and activation of the submission option can be done in one of the following ways:

(1) Identification via data retrieval from the tax office
If you have activated electronic data retrieval in SteuerGo, the tax return can be submitted immediately. The master data of the tax account holder (e.g. name, address, date of birth, tax identification number) stored by the tax authorities is checked against the information in the tax return for identification purposes. Activation of data retrieval at the tax office is a one-time process and takes up to 2 weeks.

(2) Identification via PayPal
If you used PayPal for payment, the PayPal status "verified" is used for identification in conjunction with the data stored with PayPal (name, address). After successful payment with PayPal in conjunction with the PayPal status "verified", the online submission is immediately available to you.

(3) Identification via customer service
Customer service conducts an identity check after copies of the German identity card, residence permit or passport have been uploaded. The copies must show the front and back of the document as well as the current address. If the address is missing, a registration certificate or a copy of a utility bill showing the current address is required. In addition, the customer must upload a selfie with the ID card, showing them together with the ID card.

Other restrictions:

• A maximum of two tax returns per tax year can be submitted without your own certificate.