Legal Notice

Customer Service / Technical Support

Do you have technical questions about using our applications? Our customer service team is happy to help!

Service hours: Monday to Friday, 9am - 5pm

Email: hilfe@steuergo.de

Our customer service team supports you with:

• Using the programme
• Checking and validating your data
• Transferring data from the previous year
• Submitting your tax return
• Payment queries
• Similar technical issues

Important note: Our customer service team is not permitted to provide tax advice. As a provider of tax software, we can only offer technical support and cannot answer individual tax questions.

Information obligations pursuant to Art. 14 ODR Regulation, § 36 VSBG

The European Commission provides a platform for online dispute resolution (ODR), which you can find here: https://ec.europa.eu/consumers/odr/. We are willing to participate in a dispute resolution procedure before a consumer arbitration board.

The relevant consumer arbitration board is:

Universal Arbitration Board of the Federal Government
Centre for Arbitration e.V.
Straßburger Straße 8
77694 Kehl am Rhein
Telephone: +49 7851 7957940
Fax: +49 7851 7957941
Email: mail@universalschlichtungsstelle.de
Website: www.verbraucher-schlichter.de

About forium

The Internet application SteuerGo is developed by forium GmbH, based in Berlin, and operated on servers in modern high-security data centres in Germany.

forium GmbH is independent and a leading provider of financial information on the Internet.