SteuerGo FAQs

Which matters can I handle by e-mail?

You can send all simple letters and applications (e.g. amendment to tax assessment or extension request) or objections to tax assessments by email to your tax office. However, please note that the risk of delivery, especially for time-sensitive documents, lies with you.

Not permitted by email is the submission of applications, declarations, and other documents if a handwritten signature is required by law. This applies, for example, to tax returns, income tax reduction applications, notices of assignment, or when absolute certainty about the sender is required (e.g. when providing bank details for refund purposes).

Your tax office will endeavour to provide you with the requested information. However, they are only allowed to give you simple tax information and provide corresponding assistance in filling out applications and declarations.

Your tax office is not permitted to advise you on the best tax strategy to achieve a particular goal or to inform you of all legal options and means. These tasks are legally reserved for advisory professions (tax advisors, tax agents, etc.).