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SteuerGo FAQs

 


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When is the SteuerGo application available for the new tax year?

SteuerGo can be used for numerous types of income after the end of the respective tax year - from January of the following year.

You will be automatically informed as soon as further functions and types of income are added.

We will keep you regularly updated on current updates in our newsletter and on Facebook.

When is the SteuerGo application available for the new tax year?



Is SteuerGo the official programme of the tax office?

No! You can find the official ELSTER software on the tax administration portal.

However, SteuerGo has full ELSTER functionality integrated and offers significant advantages that save you a lot of time and money. After all, tax offices have no interest in helping you save on taxes.

As a genuine internet application, SteuerGo also spares you the frustrating work with official tax forms and the annual hassle of purchasing, licensing, installing, registering, updating, and repairing typical tax software on CD or DVD.

The internet application SteuerGo is developed by forium GmbH, based in Berlin, and operated on servers in modern high-security data centres in Germany. forium GmbH is independent and a leading provider of financial information on the internet.

Is SteuerGo the official programme of the tax office?



For which tax years can I use SteuerGo?

With the latest version of SteuerGo, you can process your tax matters for the following years:

  • Tax return for 2021
  • Tax return for 2022
  • Tax return for 2023
  • Tax return for 2024
  • Tax return for 2025

Please use SteuerGo for the following tax years only after consulting your tax office or if you are requested to submit the tax return!

  • Tax return for 2016 (available until 31/03/2026)
  • Tax return for 2017
  • Tax return for 2018
  • Tax return for 2019
  • Tax return for 2020

For which tax years can I use SteuerGo?



How do I enter my data?

With SteuerGo, all necessary forms are created based on your input. All data is collected through easy-to-understand questions in an interview format. You will find help texts for all relevant entries to assist you in completing the individual fields.

The individual sections of the tax return are hierarchically structured and can be accessed via the navigation tree. In this process, parent pages can have a direct impact on child pages, for example, by showing or hiding them.

Once you have completed a page, click the Next button at the bottom right of the page to proceed to the next step. You do not need to save your entries yourself: as soon as you leave an input field, it is automatically saved in the background.

Use the Back button to return to the previous page in the interview structure. The order in which you accessed the pages is not taken into account.

How do I enter my data?



Are all my entries saved automatically?

Yes, you do not need to save the data you enter in the tax return at SteuerGo again.

As soon as you leave an input field, your entry is automatically saved in the background. Once you have completed a page, click the "Next" button at the bottom right of the page to proceed to the next step.

Accidental data loss is therefore excluded (see Delete account).

You can, of course, access and change any entries you have already made at any time later. Simply use the navigation to jump to the desired section.

Are all my entries saved automatically?



When and for how long is my data stored?

During data entry, SteuerGo saves your information in the background each time you move to a new field, without any disruption. This means you won't lose any data if you log out or are automatically logged off the server after 20 minutes of inactivity.

All data is initially stored indefinitely as part of your user account. This means you have access to your data anytime, anywhere.

When and for how long is my data stored?



Can I declare all types of income with SteuerGo?

Although almost all taxpayers in Germany can prepare and submit their tax return with SteuerGo, the following special cases should ideally be clarified individually with a tax advisor due to their complexity:

  • Form § 34a - Retained earnings relief
  • Form § 7g - Reserve depreciation
  • Income from business sales (entry possible with SteuerGo but without calculation; part of forms G and S)
  • Commercial animal breeding / husbandry / forward transactions (part of form G)
  • Income from investments (part of form KAP)
  • Shares in income (part of form SO)
  • Persons with limited tax liability in Germany

These types of income and tax cases cannot be processed with SteuerGo until further notice.

Can I declare all types of income with SteuerGo?



What are the technical requirements for SteuerGo?

System requirements for SteuerGo

SteuerGo is your simple and flexible solution for online tax returns – no installation or updates on your computer required.

System requirements

You can start immediately. All you need is:

  • a stable internet connection
  • a modern web browser

Optional: A printer or scanner – e.g. to print your documents or to scan receipts for electronic submission to the tax office.

Operating systems and devices

SteuerGo works completely platform-independently on almost all systems:

  • Windows
  • macOS
  • Linux
  • iOS
  • Android

You are also flexible with devices: Whether on a desktop, notebook, tablet, or smartphone – access is possible at any time.

Tip: Use SteuerGo conveniently on the go with our app for Android and iOS.

Internet connection

For smooth use, we recommend a broadband connection (e.g. DSL, cable or LTE).

Recommended web browsers

For optimal display, we recommend the latest version of:

SteuerGo is also regularly tested on the following browsers:

  • Mozilla Firefox
  • Google Chrome
  • Microsoft Edge
  • Safari (on macOS)
Screen resolution

A minimum resolution of 1280 × 1024 pixels is recommended. Lower resolutions also work but may restrict the display.

Problems with the display?

If you experience display problems when using another browser, please contact our customer service: hilfe@steuergo.de. We will promptly address the issue.

What are the technical requirements for SteuerGo?



How can I ensure the receipt of emails from SteuerGo?

Here is a brief guide on how to ensure you reliably receive emails from SteuerGo. You should add the domain "steuergo.de" to the whitelist of your email programme:

Step 1: Access your email settings

  • Open your email programme and go to the settings. Look for a section related to spam filters, junk email, or blocked senders.

Step 2: Find whitelist settings

  • Within the spam or junk email settings, you should find an option to define safe or trusted senders. This is often referred to as "Whitelist", "Safe Senders", or "Trusted Senders".

Step 3: Add domain

  • Add the domain "steuergo.de" to the list of safe or trusted senders.

Step 4: Save changes

  • Save your changes before leaving the settings.

By adding the domain "steuergo.de" to the whitelist, you help your email programme recognise that messages from SteuerGo are safe and desired. This reduces the risk of missing important notifications and updates.

How can I ensure the receipt of emails from SteuerGo?



How many tax returns can I create?

SteuerGo is fully multi-client capable. This means you can prepare any number of tax returns for different years or individuals. Billing is always per completed tax return.

How many tax returns can I create?



Is it possible to use SteuerGo to process tax returns for 2013 or earlier?

With the latest version, you can edit your tax return for the following years:

  • Tax year 2015 (available until the end of March 2025)
  • Tax year 2016
  • Tax year 2017
  • Tax year 2018
  • Tax year 2019
  • Tax year 2020
  • Tax year 2021
  • Tax year 2022
  • Tax year 2023
  • Tax year 2024

We no longer offer the processing of tax returns for tax years 2014 and earlier.

 

Is it possible to use SteuerGo to process tax returns for 2013 or earlier?