Information obligations pursuant to Art. 14 ODR Regulation, § 36 VSBG

Should a dispute arise between you and us that we are unable to resolve amicably, we would regret this. We are willing to participate in a dispute resolution procedure before a consumer arbitration board.

The relevant consumer arbitration board is:

Universalschlichtungsstelle des Bundes
Zentrum für Schlichtung e.V.
Straßburger Straße 8
77694 Kehl am Rhein
Telephone: +49 7851 7957940
Fax: +49 7851 7957941
Email: mail@universalschlichtungsstelle.de
Website: www.verbraucher-schlichter.de