What happens if I have lost my login details?

Access to your tax return is only possible by logging in to SteuerGo with the login details known only to you. If you lose your password, you must request a new one, which can be changed in the login area.

Passwords at SteuerGo are only encrypted and never transmitted in plain text, so only the respective users know their password. Additionally, all data stored on SteuerGo servers is encrypted, making unauthorised decryption and use impossible.

SteuerGo also supports you in choosing a secure password: When you enter a password, you will be shown how secure it is.